Gartner predicts that the Customer Relationship Management (CRM) market will double in size to $36.5B by 2017 (a CAGR of 15.1% from 2012 to 2017). CRM will be at the heart of sales, marketing, service, and development initiatives for years to come. But there is a silent killer of CRM implementations that is often overlooked. That killer is the integration gap between CRMs and the tools teams rely on for day-to-day success – email collaboration systems, mobile devices, and marketing automation platforms.
In this recorded webinar, learn how some of the world’s leading companies are using Riva, the leader in CRM and email integration, to bridge the CRM integration gap and unlock the full power of GoldMine for all users within their organizations (on Outlook for Windows, Gmail and Google Apps, Outlook for Mac, Apple Mail, webmail clients, IBM Notes, IBM SmartCloud, IBM Verse, Outlook on Citrix and Terminal Server, iPad, iPhone, Android, BlackBerry, and Windows Phone devices).
Learn how Riva Cloud and Riva On-Premise drive GoldMine adoption and success by seamlessly and reliably synchronizing GoldMine contacts, calendars, tasks, email, opportunities, cases, custom fields, custom objects, and other CRM data. Learn about Riva Insight, our new CRM sidebar companion window for Outlook and IBM Notes that provides additional customer insight at your fingertips.
Whether you are using Exchange, Office 365, Hosted Exchange, IBM Collaboration Solutions, Novell GroupWise, or Gmail, we are confident you will find this webinar very beneficial.
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Struggling with CRM user adoption and need to provide your customer-facing teams with more relevant customer data? Think Riva.
Riva unleashes a river of valuable Customer Intelligence currently trapped inside your CRM platform. It gives your customer-facing teams a real-time, 360-degree view of your customers. And the best part? This invaluable customer data is delivered directly to your users’ email systems – where they live.
What Riva does:
•Brings customer interaction visibility to your entire organization by breaking down the siloed data that exists between your CRM and email systems. Riva delivers the best CRM data automation available to sync your CRM and email data. Riva goes far beyond the capabilities of free plugins with hundreds of advanced configuration options including custom fields and objects. It’s CRM and email integration done your way.
•Reveals powerful market and sales intelligence, relationship mapping and analytics, cognitive insights, AI, and related public data directly in Outlook and IBM Notes.
•Provides the most advanced and flexible CRM and email integration available directly to your teams’ fingertips.
Riva delivers advanced, server-side integrations between the world’s best CRM systems and all leading corporate email collaboration systems. See our full list of integrations http://www.rivacrmintegration.com/integrations/.
Riva is trusted by more than 1,200+ companies, including 50 Fortune 500 companies, 15 of the world’s largest banks, numerous Global 1000 companies and small and medium size companies.
Get the full ROI you expect from your CRM. Learn more at http://www.rivacrmintegration.com.